FAQ
Our ceramic vessel is intended to provide you with an infinite amount of burn hours. In order to make this possible a little bit of care is required throughout the life cycle of each candle fill.
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Simple To Use
1
From the start
- Remove new pillar from all packaging and peel sticker covering from bottom wick tab. Pop Pillar into your bGOLDEN vessel.
- Trim the wick to 5mm before each light.
- During each burn, allow the wax to melt to the edge of the jar to prevent tunneling. This is especially important during the first burn.
- Plan for your first burn to be lit between 2-3 hours.
- Once there is 1cm of wax left in your vessel it is time to replenish!
2
Refill How-To
- To remove remaining 1cm of wax from your vessel use a sturdy spoon to chip out all remaining wax including wick tab. Discard all wax and wick tab into the trash bin.
- If the wax needs a little encouragment, place the jar in the freezer over night OR in oven on the lowest temperature setting for a few minutes.
- Next hand wash the jar using warm soapy water to remove all remaining debris. Towel dry.
- Once clean, remove new pillar from all packaging and peel sticker cover from bottom wick tab. Pop it in, trim wick, light and enjoy!
3
Keep it Safe
- Do not burn a candle refill outside of a vessel. Wax will spill and make a big mess.
- Keep an eye on a burning candle. Do not leave a burning candle unattended and keep out of reach of children and pets.
- Do not allow trimmings, dust, or any other foreign substances to accumulate in vessel.
- Space it out. Always keep a minimum of 10cm between burning candles.
- Do not leave burning for longer than 4 hour intervals.